PUBLIC always strives for the highest standards of hotel cleanliness. We follow rigorous cleaning processes and employee training programs that continue to incorporate the evolving best practices to mitigate the spread of COVID-19. These new practices have been implemented with full compliance of all regulated and recommended guidelines provided by the World Health Organization (WHO), Center of Disease Control and Prevention (CDC), and federal, state and local authorities.
With the fight against COVID-19 front and center in the minds of our guests and associates, consumer expectations have changed. In turn, we have adjusted our approach on operational standards. These standards include an updated culture of clean and health safety protocols, housekeeping sanitation touch points, food and beverage handling and contact-free services. The safety and well-being of our guests and employees is a top priority. We will continue to do everything we can to ensure everyone at PUBLIC feels safe and at ease from the moment they enter the hotel.
New Culture of Clean
New standards have been implemented with full compliance of all regulated cleanliness and safety guidelines provided by the World Health Organization (WHO), Center of Disease Control and Prevention (CDC), and federal, state and local authorities.
Staying New York Smart
When guests are in the hotel, they will notice several additions made to our operating regimen designed to set an even higher standard of cleanliness and safety. We will remain up to date on all local, state and federal regulations regarding the national health crisis.
Less Contact, More Connection
The PUBLIC brand focus has always been geared towards simple, fast and efficient services through modern day technology. Contact-free mobile technology is a service we already provide but we are happy to announce some enhancements we made to add more safety and convenience to our guests.
Food and Beverage Innovation
PUBLIC has partnered with food safety experts to ensure we make all necessary adjustments for front and back of house to ensure the health and safety of our guests and employees. PUBLIC always embraces the opportunity for innovation, and we are thrilled to share our enhanced food and beverage concepts with our guests.
Our purpose has always been about giving our guests a smart and refined experience. With all the changes made we kept these ideals at heart. Our guests will feel at ease because it will be clear we have thought of everything to keep them safe. This is a brief summary of what actions we have taken in the fight against COVID-19.