WHAT IS YOUR RETURN POLICY?
We want you to be completely satisfied with your purchase. We will gladly accept your timely return of new, unwashed items within 14 days of delivery. Returned merchandise should include the original packaging and be in the same condition as when it was received. Used or laundered merchandise cannot be returned unless defective.
ARE THERE ANY ITEMS THAT ARE NON-RETURNABLE?
Used or laundered bedding is not returnable.
HOW CAN I RETURN AN ITEM?
Please ship your returned item by insured, traceable mail. This service is offered by USPS, UPS, FedEx and other carriers. We may need to contact you for your credit card information if a credit or additional charge is required. Please include a note with your reason for return, address and daytime phone number along with your return/exchange instructions a copy of your sales receipt or packing slip.
Please ship your return to:
Attn: TRADE Returns
215 Chrystie Street
NY, New York 10002