PLAN AHEAD, PAY LESS - UP TO 50% OFF ROOMS, SUITES AND PENTHOUSES WHEN YOU BOOK 14 DAYS IN ADVANCE.
tooltip image alt

PLAN AHEAD, PAY LESS

UP TO 50% OFF ROOMS, SUITES AND PENTHOUSES WHEN YOU BOOK 14 DAYS IN ADVANCE.
Get Details

Lowest Rate Guarantee

Lowest Rate Guarantee

WE GUARANTEE THE LOWEST POSSIBLE RATE WHEN YOU BOOK DIRECTLY ON THIS WEBSITE.

IF YOU FIND A LOWER QUALIFIED RATE AND BOOK IT (SEE TERMS & CONDITIONS #14) WE WILL MATCH IT… AND BETTER YET, RECEIVE AN ADDITIONAL 10% OFF.

SIMPLY FORWARD YOUR RESERVATION CONFIRMATION WITHIN 24 HOURS OF BOOKING TO RESERVATIONSNY@PUBLICHOTELS.COM AND WE WILL GET BACK TO YOU.

YOUR RESERVATION CONFIRMATION SHOULD INCLUDE A ROOM PRICE BREAKDOWN OF THE LOWER RATE FOR THE SAME DATES AND ROOM TYPE.

Book
FAQ
Our answers to your questions
  • All Sections
  • Booking & Pre-Arrival
  • Check-In and Check-Out
  • Rooms
  • Packages and Credits
  • Bars and Restaurants
  • At the Hotel
  • Sales
  • Accessibility
  • About Public

Booking & Pre-Arrival

What Does the All-Access Fee Include?
What is the hotel's cancellation policy?
Can I Have My Packages Delivered to the Hotel?
Do You Have Connecting Rooms; How Do I Reserve One?
Do You Have Car Services To and From the Airport?
BEST RATE POLICY

Check-In and Check-Out

Can I Check-In Early?
Can I have a late Check-Out?
What is Self-Check-In? What can you do on the iPads?
Where is Self-Check-In?
Do you have a luggage storage room if my room is not ready?
How do I get a copy of my bill? Or if I have questions about my bill, who do i speak to?
How much do you hold on my credit card at check-in? The amount on my credit card bill doesn’t match my final bill - who can I speak to?
How do I pay for a guest’s reservation? How can my company pay for my booking?
How can I purchase a gift amenity for a guest?
Check-In & Check-Out Times.
How to dial from room to room?
Do you offer valet and where can I park my car?

Rooms

What type of bedding and mattress does PUBLIC have in their rooms?
What views are available?
Do you have rooms with bathtubs?
Can you smoke in the hotel rooms?
Do you have room service?
Do you provide cribs in the room?
Can you request a cot in the room?
Can we store medication/breastmilk during our stay/after checkout?
Is public pet-friendly?
Do you have babysitting/dog-sitting services?
Can we arrange for our room to be set up for an anniversary, birthday, or proposal?
Do you have ice machines?
Do rooms have bottled water?
How many rooms does public have and what is the average size?

Packages and Credits

How do i know if my F&B credits were applied?
Can i apply the F&B credit to my third-party reservation (Expedia, Bonotel)?
Can I apply two different packages into one booking?

Bars and Restaurants

What are Public’s dining options?
How do I make reservations for the bars/restaurants?
Do you have a happy hour?
What is Louis?
What is The Roof door policy? Do I have access as a hotel guest?
Is there a dress code for The Roof?
Can we bring out children to The Roof?
Where can I get breakfast?
Where can I get lunch?
Where can I get dinner?

At the Hotel

Do you have a fitness center?
Do you offer wellness/fitness classes?
Can I work in the lobby?
Do you have a gift shop?
Do you allow photoshoots of the hotel?
How do I request bell service?
Where are the restrooms located?
I think I left something in my room - who can I call?
Do you offer valet or parking?

Sales

Does my company have a negotiated rate?
How do I book rooms as part of a wedding or group block?
Do you have any military or AAA discounts?

Accessibility

What are your accessibility / ADA features?

About Public

Where is PUBLIC?
What is Public’s address and phone number?
What is Public’s history and designer?