PLAN AHEAD, PAY LESS - UP TO 50% OFF ROOMS, SUITES AND PENTHOUSES WHEN YOU BOOK 14 DAYS IN ADVANCE.
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PLAN AHEAD, PAY LESS

UP TO 50% OFF ROOMS, SUITES AND PENTHOUSES WHEN YOU BOOK 14 DAYS IN ADVANCE.
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Lowest Rate Guarantee

Lowest Rate Guarantee

WE GUARANTEE THE LOWEST POSSIBLE RATE WHEN YOU BOOK DIRECTLY ON THIS WEBSITE." to "WE GUARANTEE THE LOWEST POSSIBLE RATE WHEN YOU BOOK DIRECTLY ON THIS WEBSITE (JOIN NOW OR SIGN IN WHEN YOU CLICK BOOK NOW).

IF YOU FIND A LOWER QUALIFIED RATE AND BOOK IT (SEE TERMS & CONDITIONS #14) WE WILL MATCH IT… AND BETTER YET, RECEIVE AN ADDITIONAL 10% OFF.

SIMPLY FORWARD YOUR RESERVATION CONFIRMATION WITHIN 24 HOURS OF BOOKING TO RESERVATIONSNY@PUBLICHOTELS.COM AND WE WILL GET BACK TO YOU.

YOUR RESERVATION CONFIRMATION SHOULD INCLUDE A ROOM PRICE BREAKDOWN OF THE LOWER RATE FOR THE SAME DATES AND ROOM TYPE.

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FAQ
Our answers to your questions
  • All Sections
  • Booking & Pre-Arrival
  • Check-In and Check-Out
  • Rooms
  • Bars and Restaurants
  • At the Hotel
  • Sales & Private Events
  • Accessibility
  • About Public

Booking & Pre-Arrival

What Does the All-Access Fee Include?
What is the hotel's reservation, deposit and cancellation policies specific to the Penthouses?
What is the hotel's cancellation policy?
Can I Have My Packages Delivered to the Hotel?
Do You Have Connecting Rooms; How Do I Reserve One?
Do You Have Car Services To and From the Airport?
LOWEST RATE GUARANTEE

Check-In and Check-Out

Check-In & Check-Out Times
Can I Check-In Early?
Can I have a late Check-Out?
What is Self-Check-In? What can you do on the iPads?
Where is Self-Check-In?
How can I store my luggage?
How do I get a copy of my bill?
How much do you hold on my credit card at check-in? The amount on my credit card bill doesn’t match my final bill.
How do I pay for a guest’s reservation? How can my company pay for my booking?
How can I purchase an amenity for a guest?
How to dial from room to room?
Do you offer valet parking and where can I park my car?

Rooms

What type of bedding and mattress does PUBLIC have in their rooms?
What views are available?
Do you have rooms with bathtubs?
Can you smoke in the hotel rooms?
Do you have room service?
Do you provide cribs in the room?
Can you request a cot in the room?
Can we store medication/breastmilk during our stay?
Is public dog-friendly?
Do you have babysitting/dog-sitting services?
Do you have ice machines?
Do rooms have bottled water?
What amenities are available in the guest rooms?
Do rooms have mini bars?
Are there connecting rooms available?

Bars and Restaurants

What are Public’s dining options?
What is Louis?
Where can I get breakfast?
Where can I get lunch?
Where can I get dinner?
How do I make reservations for the bars/restaurants?
Do you have a happy hour?
What is The Roof door policy?
Is there a dress code for The Roof?
Can we bring our children to The Roof?

At the Hotel

Do you have a fitness center?
Do you offer wellness/fitness classes?
Can I work in the lobby?
Do you have a gift shop?
Do you allow photoshoots at the hotel?
Where are the restrooms located?
Where is lost & found?

Sales & Private Events

Does my company have a negotiated rate?
How do I book rooms as part of a wedding or group block?
Do you have any military or AAA discounts?
How do I make a group reservation of 10 rooms or more?
How do I inquiry about a private event?

Accessibility

What are your accessibility / ADA features?

About Public

Where is PUBLIC?
What is Public’s address and phone number?
What is Public’s history and designer?

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